Frequently Asked Questions
Everything you need to know about AlhamdCollection
Q.What is AlhamdCollection?
AlhamdCollection is Pakistan's premier destination for premium clothing, shoes, and fashion accessories. We offer a wide range of stylish products with fast delivery across Pakistan.
Q.Do you offer Cash on Delivery (COD)?
Yes! We offer Cash on Delivery across all major cities in Pakistan. You can also pay via EasyPaisa, JazzCash, or bank transfer.
Q.How long does delivery take?
Standard delivery takes 3–5 business days. Express delivery is available in 1–2 business days for an additional fee.
Q.What is your return policy?
We offer a 7-day hassle-free return policy. If you are not satisfied with your purchase, contact us within 7 days of delivery for a return or exchange.
Q.Are your products authentic?
Yes, all products at AlhamdCollection are 100% authentic. We source directly from trusted suppliers and quality-check every item.
Q.What sizes are available?
We offer a wide range of sizes for both men and women. Size guides are available on each product page to help you find the perfect fit.
Q.Do you ship to all cities in Pakistan?
Yes, we deliver nationwide — from Karachi to Peshawar and everywhere in between.
Q.What is the warranty on shoes?
Most footwear comes with a 3–6 month manufacturing defect warranty. Specific warranty information is listed on each product page.
Q.Can I exchange a product for a different size?
Absolutely! Size exchanges are available within 7 days. Contact our customer service team and we will arrange the exchange for you.
Q.How do I track my order?
Once your order is shipped, you will receive an SMS/email with your tracking number. You can also track your order in the My Orders section of your account.