These Terms & Conditions govern your use of the Alhamd Collection website and the purchase of our products. By using our website, you accept these terms in full. If you disagree with these terms or any part of these terms, you must not use our website.

You may use our website for your personal use and to purchase products for personal use. You may not:

• Use the website for any commercial purpose
• Modify, copy, or redistribute any content from the website
• Attempt to gain unauthorized access to our systems
• Use the website to transmit viruses or malicious code
• Interfere with the proper working of the website

If you create an account on our website, you are responsible for:

• Maintaining the confidentiality of your account password
• All activities that occur under your account
• Notifying us immediately of any unauthorized use of your account
• Ensuring that the information you provide is accurate and complete

You agree not to share your account details with anyone else.

We strive to ensure that product information on our website is accurate. However:

• Product prices are subject to change without notice
• Product images may vary slightly from actual products due to lighting and monitor settings
• Colors may appear different depending on your device screen
• We reserve the right to discontinue any product at any time
• Product descriptions are for general information and do not constitute warranties

Order Confirmation: After placing an order, you will receive an order confirmation via email. This confirmation does not guarantee acceptance of your order.

Order Cancellation: You may request to cancel your order within 24 hours of placing it. After 24 hours, cancellation requests will be evaluated on a case-by-case basis.

Order Modifications: Once an order is confirmed, modifications may not be possible. Please review your order carefully before submitting.

We accept the following payment methods:

• Cash on Delivery (COD): Pay when you receive your order
• EasyPaisa: Send payment screenshot for verification
• JazzCash: Send payment screenshot for verification

Payment Verification: For EasyPaisa and JazzCash payments, you must provide a payment screenshot. Your order will be processed only after payment verification is complete.

Non-Payment: If payment is not received or verified within 3 business days, your order may be cancelled.

We ship to all major cities in Pakistan. Shipping times may vary based on your location.

• Standard shipping: 3-7 business days
• Shipping costs are calculated at checkout based on your location
• We are not responsible for delays caused by courier services
• Someone must be available to receive the delivery

Delivery Issues: If your package is lost or damaged during transit, please contact us within 48 hours.

Our return policy is detailed on our dedicated Returns page. Key points:

• Returns are accepted within 7 days of delivery
• Items must be in original condition with tags and packaging
• Refunds are processed within 5-7 business days after inspection
• Some items are non-returnable (see Returns page for details)

For complete return information, please visit our Returns & Refunds page.

You may not use our website for any unlawful purpose or in any way that could damage the website. Prohibited activities include:

• Fraudulent orders or payments
• Using false or misleading information
• Attempting to manipulate prices or discounts
• Harassing or abusing our staff
• Violating any applicable laws or regulations

To the fullest extent permitted by law, Alhamd Collection shall not be liable for:

• Any indirect, incidental, special, or consequential damages
• Loss of profits, data, or business opportunities
• Damage to or viruses that may infect your computer equipment
• Errors or inaccuracies in product information

Our total liability shall not exceed the amount you paid for the products in question.

We reserve the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on the website. Your continued use of the website after changes constitutes acceptance of the updated terms.

We encourage you to review these terms periodically for any changes.